Today, business telephony extends far beyond the traditional desk phone. It enables unified communications, digital collaboration, mobility, and even video. As communications become increasingly blended, IP telephony is now at the core of the UC&C landscape.

Next-generation telephony solutions need to:

• Provide real-time voice, video and conferencing across the enterprise network
• Integrate with collaboration tools such as instant messaging, email and desktop sharing
• Pass conversations seamlessly between fixed and mobile devices
• Function based on network-integrated system management
• Deliver a higher ROI than ever before

These ever-evolving requirements mean technology leaders are examining their communications options in order to support a mobile workforce, user-owned devices (BYOD) and benefit from new opportunities.

The Cloud Brings New Opportunities and Cost Structures

Enterprises are increasingly looking towards hosted communications platforms, allowing them to replace and enhance their existing IP telephony solutions with additional features, save money and increase the lifespan of legacy investments.

Cloud-based telephony solutions can shift CAPEX to OPEX and reduce operational costs. Systems are easily customizable, so it’s easy to add and remove users or services to build an a-la-carte selection of services and applications.

The Future of Business Telephony and Unified Communications

Technology leaders are increasingly committing to open telephony solutions. Our OpenTouch and OmniPCX solutions are adaptable, scalable and deliver new communications tools. Through seamless integration with other vendor platforms, you can extend the value of your CAPEX investments while transitioning to next-generation communication solutions.

How Can Alcatel-Lucent Help?

Contact us directly or find one of our certified resellers in your region to explore how we can help you connect your employees, partners and customers; no matter where they are or what devices they use, today and tomorrow.

Optimize communications, maximize productivity and reduce costs with our full range of IP telephony products. View the full product portfolio here.

Quick UC&C Solution Links

• Unified Communications & Collaboration
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